TERM & CONDITIONS

PLEASE READ THE POLICY BELOW CAREFULLY TO AVOID MISUNDERSTANDINGS

Cancellation Policy

– We allow cancellation up to 12 hours after the order has been placed, unless the order has already been shipped by the manufacturer.

For this reason; Please review all the items, quantities and size in your shopping cart prior to ordering, and your email confirmation right after placing the order in order to avoid any problems. Because: Once an order is placed with us, our process is to submit the order directly to the manufacturer on your behalf. When this is completed, we and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer. Any cancellation of the order after this point will need to follow the return policy above.

– Any exception to this cancellation policy will be solely at the discretion of our management. In the event that our management agrees to proceed with the cancellation of an order, the customer will responsible for a cancellation or restocking fee of up to 25% of the purchase price as well as any shipping and handling fees that may apply. In order for a cancellation to be addressed, the customer must submit the request in writing via e-mail to salesmartincf@gmail.com. Please note that only written requests for cancellation and only requests to this email address will be processed by us. Special orders and orders that are being held in our warehouse for a delayed delivery date at the request of the customer cannot be cancelled.

– Martin Carpentry & Furniture reserves the right to cancel an order when we determine that we will not be able to fulfill your order. Upon such cancellation we will notify the customer and refund the full amount that has already been paid.